1st Friday of Month – this session is also attended by a Welfare Rights (Benefits) Officer from Newcastle Borough Council who can offer support with PIP, DLA, Universal Credit, Attendance Allowance & letters from DWP.

Appointments are required due to high demand – please text 07923 489800 to request an appointment.

The most important message for people visiting the HUB is that “We Understand and We Care” – you will meet advisors who are deaf themselves and who are able to empathise with you. We have experienced your barriers, your frustrations, your tears, your isolation.  As an invisible disability, deafness for many people can be isolating and frustrating and is one of the least understood disabilities.

When: 1st Friday of every month

Time: 10am – 3pm

Where: Bradwell Lodge Community Centre, Bradwell Lane, Porthill, Newcastle under Lyme ST5 8PS. The Lodge can be found by the roundabout of Bradwell Lane and Porthill Bank and opposite Cargo Car Spare Parts. There is free car parking available at the front and at the rear of the building.